STUDENT INFORMATION
The following information is provided to help you make your decision to train with us - take time to read them.
- Accessing your student records - see the heading 'An individual has the right to have access to their personal information'
- Competency-based training and assessment process
- Complaints and appeals
- Complaint and appeals form - use this form if you want to make a complaint to us or to appeal your results
- Cheating and Plagiarism - it's illegal to copy or alter a Statement of Attainment or state Certificate
- Equity in education and training - we treat everyone equally
- Fees, charges and refunds
- Language, literacy and numeracy
- Occupational health and safety - take care of yourself take breaks when studying at home
- Privacy and confidentiality of student data - your personal information is safe with us
- Recognition of Prior Learning (RPL) and Credit Transfer (CT)
- Student support services - need help? Contact Us!
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Training evaluation - we appreciate and value your feedback
TERMS AND CONDITIONS
Welcome to the training website of Quality Hospitality International Pty. Ltd. For the purpose of the Terms and Conditions content Quality Hospitality International Pty. Ltd hereafter referred to as “QHI” You must read and accept these Terms and Conditions before enrolling in an online course with Quality Hospitality International Pty Ltd.
Your access to the QHI website is conditional on your acceptance and compliance with the terms, conditions, disclaimers and privacy statement contained in this document and your use of the QHI website constitutes your agreement to the Terms and Conditions.
QHI believes the information in this site is correct and it has reasonable grounds for any opinion, statement or recommendation found within. QHI will endeavour to update the information in this site as soon as practicable after any changes. However, as information can change without notice, it does not guarantee the accuracy of the information. You should seek legal or other professional advice before acting or relying on any of the material on the QHI website.
CONDITIONS OF USE
Enrolment Form and Payment
To start an online course you must complete the course Payment Section and Enrolment Form and provide payment to QHI. You will receive confirmation of your course enrolment and your course login details via email, you must therefore provide a valid email address.
Accurate Representation of Self
You agree not to impersonate or represent any other person than the person on the Enrolment Form. All course assessments must be completed by the enrolled customer, the person whose name is to appear on the State Certificate or Statement of Attainment.
It is a criminal offence to:-
- making false or misleading representations that you are another person or character
- alter or modify a state Certificate or a Nationally Accredited Statement of Attainment
...and can give rise to civil liability.
Username and Password
The username and password will only be issued to the course participant nominated on the Enrolment Form. Under no circumstances can another person activate or use the username and password.
DISCLAIMERS
Course information is provided on the following basis.
You agree that Quality Hospitality International Pty. Ltd. will provide the course, including access to the website on the following basis:
To use the QHI website you will need to access the internet, including related equipment, and software.
QHI is not responsible for any problems caused to or by your equipment, including any virus or related problems with your use of the QHI websites. You are responsible for any connecting or accessing fees, and for installing, maintaining, and operating your own equipment. QHI makes no warranties or interpretations that the website(s) contents and course information will meet your requirements.
You acknowledge and agree that all of the intellectual property rights in the QHI website are owned by QHI. Any unauthorised copying, reproduction, communication or translation of the QHI website may infringe QHI intellectual property rights and may result in liability.
Links from QHI websites to other websites should not be construed as an endorsement, approval or recommendation by QHI of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites.
Warranty
The QHI website and all material within, are provided on an as is basis without any warranties of any kind. Except as provided by the prescribed terms, all warranties either express or implied by law, in any way relating to the website or its materials, are excluded. In addition QHI does not warrant that the website will operate error free or that this website and its servers are free of computer viruses and other harmful goods. If you experience any damage or liability through the use of the QHI website or the materials therein, QHI will not be responsible for the costs relating to repair, servicing or any other associated costs.
Indemnity
You indemnify, defend and hold harmless, QHI and its directors, agents & employees, with respect to any claim, demand, cause of action, liability, loss, damage, expense (including legal fees) and cost incurred by you or a third party as a result of any error in any information, opinion or recommendation in this site.
This page was updated in February 2012
